News for 'Customer Service Points'

Customs clearance takes the super-fast track

Customs clearance takes the super-fast track

Rediff.com11 Sep 2009

A silent revolution is taking place in the country's airports and ports -- one that will alter India's notoriously troublesome Customs clearance procedures, both at entry and exit points.Export consignments will no longer have to undergo the drudgery of long Customs clearance procedures. And the facility will be extended to courier services or even passengers after some time. Such a system exists for imported goods and has met with a huge success.

Rising cost of goods, services affecting purchasing decisions in India: EY report

Rising cost of goods, services affecting purchasing decisions in India: EY report

Rediff.com11 May 2022

A majority of the Indian consumers are bullish about their financial situation in the next one year, but have raised concerns over rising cost of goods and services, which is affecting their purchasing decisions, according to an EY report. Moreover, uncertainty around managing rising living costs is driving over 80 per cent in India to save more money, said the findings of the ninth edition of the EY Future Consumer Index for India. The Index for India reaffirms the "positive outlook" of the Indian consumers as 77 per cent expect positive changes in the financial situation, in the next one year.

'Huge demand for life insurance products in India'

'Huge demand for life insurance products in India'

Rediff.com1 Jan 2024

'As our per capita income increases and various demographic segments emerge, the need for various kinds of protection and risk covers will become even more explicit.'

Regulate Big Tech's AI Now!

Regulate Big Tech's AI Now!

Rediff.com21 Mar 2024

Regulators must learn from past mistakes and act swiftly to prevent Big Tech from monopolising the AI ecosystem, argue Payal Malik and Nikita Jain.

How Women's participation in startup has increased

How Women's participation in startup has increased

Rediff.com7 Nov 2023

Women account for 35 per cent of the 860,000 people employed in startups in 2022, compared to 19 per cent in the corporate sector.

Future of digital payments in India

Future of digital payments in India

Rediff.com20 Mar 2024

'The focus needs to shift towards the ability to collect payments, particularly in tier-3 to tier-4 areas where acceptance is still lacking.'

HDFC Bank gets six months to move HDFC clients to external benchmark

HDFC Bank gets six months to move HDFC clients to external benchmark

Rediff.com12 Jul 2023

The Reserve Bank of India (RBI) has given HDFC Bank six months to migrate HDFC's home loan customers to external benchmark linked lending rate (EBLR), top sources in the bank told Business Standard. Almost half of HDFC's 5.4 million customers are home loan customers. It is mandatory for banks to link retail loans and loans to micro, medium and small enterprises to an external benchmark. Non-banking financial companies do not have such a mandate.

E-cars Sales May Surge 30%-40% In 2024

E-cars Sales May Surge 30%-40% In 2024

Rediff.com29 Dec 2023

If electric cars with a real range of more than 400 km are launched, the anxiety regarding the charging points will come down, and more people will buy EVs.

85% Paytm wallet users not to face disruption: RBI Guv

85% Paytm wallet users not to face disruption: RBI Guv

Rediff.com6 Mar 2024

As many as 80-85 per cent Paytm wallet users will not face any disruption because of regulatory actions, and the remaining users have been advised to link their apps to other banks, RBI Governor Shaktikanta Das said on Wednesday. The Reserve Bank of India on January 31 barred Paytm Payments Bank Ltd (PPBL) from accepting deposits, credit transactions, or top-ups in any customer accounts.

How Maruti plans to serve customers better

How Maruti plans to serve customers better

Rediff.com5 Apr 2018

The move is prompted by the disruption in the car usage pattern caused by the app-based ride-hailing companies such Ola and Uber

Gandhigiri To Recover Bad Loans

Gandhigiri To Recover Bad Loans

Rediff.com21 Nov 2023

Every defaulter is not a wilful defaulter who has the capability of paying back and is yet not servicing the bank loan, observes Tamal Bandyopadhyay.

India Inc making workplace more inclusive for persons with disabilities

India Inc making workplace more inclusive for persons with disabilities

Rediff.com4 Dec 2023

As the world celebrated International Day of Persons with Disabilities (PwD) on December 3, corporate India has kept up with efforts to make workplaces more inclusive and accessible. Organisations across sectors are taking initiatives such as equipping offices with practical work tools like Braille-friendly and voice-enabled lifts and screen readers. While inclusion has gained pace, only 11.3 per cent (or 3.4 million out of 30 million) Indians with disabilities have jobs.

Is There Time For A Reset For Paytm?

Is There Time For A Reset For Paytm?

Rediff.com12 Feb 2024

Going by the RBI directive and the overall narrative, Paytm may have lost the rigour of stress tests, audits and compliance.

'The agenda is 'insurance for all by 2047''

'The agenda is 'insurance for all by 2047''

Rediff.com31 Dec 2023

'If you want it to grow well and serve the true needs of the economy, it needs a lot of freedom and flexibility, which comes in terms of the reform objective set by the regulator.'

The Battle For Satellite Spectrum

The Battle For Satellite Spectrum

Rediff.com27 Dec 2023

While the market for satellite broadband currently is small, the potential is large as an estimated 30 per cent of the country does not have reliable terrestrial broadband services.

SBI says customers can use debit cards without concern

SBI says customers can use debit cards without concern

Rediff.com10 Nov 2016

The bank's response came to a clarification sought by stock exchange on recent reports on debit cards blocking in the wake of suspected data breach

Services sector registers 7-year high growth in January

Services sector registers 7-year high growth in January

Rediff.com5 Feb 2020

India's services sector activity surged to a seven-year high in January driven by sharp increase in new business orders, leading to job creation and business optimism amid favourable market conditions, a monthly survey said on Wednesday. The IHS Markit India Services Business Activity Index rose from 53.3 in December to 55.5 in January, signalling the strongest upturn in output in seven years.

Paytm Crisis: StartUp Founders Take Note

Paytm Crisis: StartUp Founders Take Note

Rediff.com22 Feb 2024

Startup founders need to sit up and think about how not to take stardom for granted and how not to disappoint their fans who have stood in long queues for those precious selfies with popular entrepreneurs, notes Nivedita Mookerji.

The RBI Way Of Firefighting

The RBI Way Of Firefighting

Rediff.com8 Apr 2024

Why is the RBI harsh on Paytm Payments Bank? Why did it give Rana Kapoor of Yes Bank Ltd such a long rope?Often, it's a long investigation process, but the RBI doesn't discuss this openly since that can threaten financial sector stability, explains Tamal Bandyopadhyay.

HDFC Bank is working with RBI for restarting banned services

HDFC Bank is working with RBI for restarting banned services

Rediff.com17 Jun 2021

HDFC Bank on Thursday said network outages that led to a regulatory ban on new credit card sales were not due to transaction volumes, and affirmed that it continues to stay in touch with the RBI for restarting the services but giving a timeline for it will be difficult. The bank said it is on its way to creating a new technology architecture for the future as part of the "digital factory" and "enterprise factory" initiative. But, it conceded that outages will continue under the older system though it will be working to minimise the time taken to bring the service back. In December 2020, the RBI took the unprecedented step of stopping the largest private sector lender from selling any new credit cards and also launching new digital services, because of a series of network outages.

Looking For A Broker? Read This!

Looking For A Broker? Read This!

Rediff.com1 Nov 2023

'The stockbroker should have a good balance sheet to support its scale of operations. It should also have proper risk management in terms of margins so that it doesn't go bankrupt during extreme market movements.' 'The broker must have a track record of navigating several market cycles in an ethical and transparent manner.'

Paytm to foray into financial services sector

Paytm to foray into financial services sector

Rediff.com13 Mar 2018

Paytm plans to launch mutual funds, insurance and banking services and s also providing the option to transact offline with a physical debit card

Indian Managers Are Conquering The World

Indian Managers Are Conquering The World

Rediff.com7 Dec 2023

'MNCs now recognise India's capacity for innovation and its pivotal role in substantive contributions to global product development.'

Paytm Payments Bank fiasco: Independent directors raised concerns

Paytm Payments Bank fiasco: Independent directors raised concerns

Rediff.com18 Feb 2024

At a time when the role of corporate boards is once again under the scanner, independent directors on the Paytm Payments Bank board have indicated that red flags were raised over regulatory issues but they may have been late in doing so. "As independent directors, we asked questions and monitored responses to the Reserve Bank of India (RBI). Many changes were made on compliances. "Obviously, in retrospect, it was not found to be enough," said one of the independent directors on the condition of anonymity.

'We Are Building Products For The World'

'We Are Building Products For The World'

Rediff.com11 Jun 2024

'We want to prove to the world that they will get the best code written from a small place like Wayanad.'

'India is Amazon's second-largest technology hub'

'India is Amazon's second-largest technology hub'

Rediff.com16 Sep 2021

India is the second-largest technology hub for Amazon globally and its teams are powering innovations not only for customers in the country but globally as well, a top company executive said on Thursday. Speaking at Amazon India Career Day, Amazon global senior vice president and country head India Amit Agarwal said the e-commerce company employs over one lakh professionals in India across diverse areas from engineering, supply chain, content creation, marketing, video and others. "India is also the second-largest technology hub for Amazon globally, with some of the most talented software developers, product managers, machine learning scientists, and research scientists as part of the team," he said.

Ashok Leyland goes on a digital drive

Ashok Leyland goes on a digital drive

Rediff.com26 Aug 2017

Leyland expects the digital drive to help tap its in-house strength as well as segments such as passenger cars and two-wheelers.

What kind of telecom services do Indian users like?

What kind of telecom services do Indian users like?

Rediff.com17 Feb 2020

44 per cent Indian respondents say that bundling media services with their telecom plan was the main reason they were willing to spend more on their mobile and fixed broadband bills.

Vi plans to get back in the game but fundraising a challenge

Vi plans to get back in the game but fundraising a challenge

Rediff.com7 Feb 2023

Vodafone-Idea is working on a multi-pronged strategy to begin its long journey to get back in the game but much hinges on how much money it can raise following the government's decision to go for equity conversion last week. Based on discussions with sources aware of the company developments and with vendors, VIL's immediate plan is to invest in increasing 4G coverage to the level of its competitors. Currently, it covers a 1 billion population with 4G while its competitors cover 1.2 billion people.

Honda Motorcycle set to join two-wheeler EV race by March next year

Honda Motorcycle set to join two-wheeler EV race by March next year

Rediff.com24 Jan 2023

Honda Motorcycle and Scooter India (HMSI), the country's second-largest two-wheeler manufacturer, is planning to launch its first electric vehicle (EV) here by March next year, said CEO & MD Atsushi Ogata on Monday. The company would also enter the low-end motorcycle market in March by launching a 100cc engine bike at a price that will "positively shock" customers, he said while speaking with reporters, after launching the Activa with Honda Smart Key. HMSI's first EV, an electric scooter, will have a fixed battery and the second model will have two swappable batteries, Ogata explained.

What's Better? No-Cost EMI Or BNPL?

What's Better? No-Cost EMI Or BNPL?

Rediff.com13 Nov 2023

Ultimately, the choice between no-cost EMI and BNPL depends on an individual's financial situation, preferences, and ability to manage repayments responsibly.

'We see strong momentum for the second half'

'We see strong momentum for the second half'

Rediff.com9 Nov 2023

'We will have a strong exit as our third quarter is strong.'

'I don't want to think of challenges, but tasks before us'

'I don't want to think of challenges, but tasks before us'

Rediff.com2 May 2023

'Every time a new tech comes in, there are a set of people who will predict that this will be the end of Indian IT and every time the Indian IT industry and overall technology providers have proven to be resilient.'

ICICI 'touch point' every 10 km

ICICI 'touch point' every 10 km

Rediff.com2 May 2006

Jio's fibre-to-home services may be launched by year-end

Jio's fibre-to-home services may be launched by year-end

Rediff.com25 Jul 2018

Jio will woo consumers with new products as well as technology, offering them quadplay services - TV, data, voice and mobile - seamlessly working across the platforms, with a single bundled offer and just one bill.

India Inc rides merger-demerger wave

India Inc rides merger-demerger wave

Rediff.com19 Oct 2023

Corporate India is busy restructuring - through mergers, demergers and splits. That seems to be the new normal as CXOs and boards brainstorm on how to create assets and value. The pitch rose significantly during the third quarter of this financial year (FY24), translating into $32.9-billion worth of such deals - the highest quarterly total since the HDFC Bank-HDFC merger announced in FY22 Q2.

Indian IT firms to see revenue decelerate by 5%: S&P Global Ratings

Indian IT firms to see revenue decelerate by 5%: S&P Global Ratings

Rediff.com25 May 2023

Macroeconomic (macro) concerns, along with a cautious approach towards discretionary information technology (IT) spending, will see the revenue for Indian IT firms decelerate by 5 per cent through 2024-25 (FY25), from the highs of 12-18 per cent in 2022-23, said analysts from S&P Global Ratings. "The reason behind this slow growth is a macro slowdown. "Customers are cutting their discretionary IT spending, especially on projects that take longer to deliver quantifiable outcomes. "We also acknowledge that there are still strong economic headwinds for the next few years," said Spencer Ng, associate director, corporate ratings, S&P Global Ratings, over a call in a media briefing.

Bull rules D-Street; Sensex zooms 2,315 points

Bull rules D-Street; Sensex zooms 2,315 points

Rediff.com1 Feb 2021

On the Sensex chart, IndusInd Bank was the top gainer, rallying over 11 per cent, followed by ICICI Bank, SBI, HDFC, M&M and Axis Bank. On the other hand, Dr Reddy's, Tech Mahindra and TCS were among the laggards.